MICROSOFT WINDOWS 10 & 11
MD100 - WINDOWS CLIENT
In this course, students will learn how to support the installation tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks.
Candidates for this exam are IT Professionals who perform installation, configuration, general local management, and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Module 1 : Installing Windows
Module 2 : Updating Windows
Module 3 : Post Installation Configuration and Personalization
MD101 - MODERN DESKTOP ADMINISTRATOR ASSOCIATE
Candidates for this exam are Administrators who deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Candidates manage identity, access, policies, updates, and apps.
As an Administrator, candidates typically collaborate with the Microsoft 365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.
Candidates must be familiar with Microsoft 365 workloads and must be proficient and experienced in deploying, configuring, and maintaining Windows 10 and non-Windows devices and technologies.
Module 1 : Deploy Windows 10
Module 2 : Perform Post Installation Configuration
Module 3 : Manage Local Users, Local Groups and Device
Module 4 : Configure Data Access and Protection
Module 5 : Configure Devices by Using Local Policies
Module 6 : Manage Windows Security
Module 7 : Configure Networking
Module 8 : Configure Remote Connectivity
Module 9 : Configure System & Data Recovery
Module 10 : Manage Updates
Modules 11 : Monitor and Manage Windows
Module 12 : Plan and Implement Windows 10 by Using Dynamic Development
Module 13 : Plan and Implement Windows 10 by Using Windows Autopilot
Module 14 : Upgrade Devices to Windows 10
Module 15 : Manage Updates
Module 16 : Manage Device Authentication
Module 17 : Plan and Implement Co-Management
Module 18 : Implement Conditional Access and Compliance Policies for Devices
Module 19 : Configure Device Profiles
Module 20 : Manage User Profiles
Module 21 : Manage Windows Defender
Module 22 : Manage Intune Device Enrollment and Inventory
Module 23 : Monitor Devices
Module 24 : Deploy and Update Applications
Module 25 : Implement Mobile Application Management (MAM)
SUPPORTing & troubleshooting windows 11
Learn to troubleshoot and repair Windows 11 problems like the pros.
In these 2 days highly-intensive hands-on training, Windows 11 Troubleshooting, you’ll learn how to diagnose and troubleshoot any type of problem on Windows 11 PCs. You’ll learn how to support local and hybrid workers anywhere in the world, on both PCs from your organization or the user’s own device.
First, you’ll explore the different tools and utilities used in diagnosing and repairing problems.
Next, you’ll discover how to troubleshoot problems across all aspects of Windows 11, from updates, to networking, to drivers and app compatibility, to startup and file access.
Finally, you’ll learn how to navigate the advanced issues you’ll face in the Windows Registry and file system, and be able to manually remove a malware or ransomware attack.
When you’re finished with this course, you’ll have the skills and knowledge of Windows 11 troubleshooting needed to support both your organization and its workers effectively, efficiently, and professionally.
Module 1 : Introducing Troubleshooting in Windows 11
Module 2 : Events and Reliability Troubleshooting
Module 3 : Integrity and Updating Troubleshooting
Module 4 : Apps and Software Troubleshooting
Module 5 : Networking and Internet Troubleshooting
Module 6 : Hardware and Peripherals Troubleshooting
Module 7 : Services and Drivers Troubleshooting
Module 8 : Accounts and Documents Troubleshooting
Module 9 : Security and Encryption Troubleshooting
Module 10 : Registry and Windows Structure Troubleshooting
Module 11 : Startup and Repair Troubleshooting
Module 12 : Virus and Malware Troubleshooting
Module 13 : Remote Support and Hybrid Working Troubleshooting
Module 14 : Difficult Problems and Further Support