MacOS End User Workshop 2020

These intensive 2 days Mac OS X courses cover a range of topics from the very simple to the advanced issues facing all Mac users. The courses cover the applications that come when you buy your Mac such as Contacts, Safari, TextEdit, Preview, etc. setting up your Mac initially, how to organize your dock and desktop, connecting to the Internet and many other topics. Whether you are a first time user, a switcher from Windows to Mac, or even a long time Mac users; all will find something new and useful in these courses

The Intro to OS X course will teach you the basics of using your Mac from pointing and clicking to the desktop, from the applications that come with your Mac to the essential ones you need to get your work done. By the end of this course you will be able to…

  • Use the Mac and mouse to effectively navigate OS X

  • Organize files into folders and organize them within your Home folder

  • Use Spotlight to find documents based on title, date created or modified, or content

  • Organize your dock to access your most often used applications easily

  • Change the appearance of OS X and change your desktop and screensaver

  • Go through the various system preferences and set them according to how you want your computer to look and respond

  • Update your software

  • Set up and manage individual user accounts

  • Back up your computer using Time Machine

  • Exchange documents with other computers both Macs and Windows

  • Set up and organize the Finder toolbar at the top of each open window

  • Identify and use the various settings in the System Preferences

  • Introduction to Pages, Numbers and Keynote as well as Microsoft Office

  • Use Garageband (audio editing), iPhoto (images), and iMovie (video editing)

  • Use some of the more advanced features of Pages, Numbers and Keynote as well as Microsoft Office

  • Use some of the basic features of Automator and an introduction to Applescript

2 Days

Apple Certified MacOS Technician (ACMT). Based On MacOS Catalina


Apple Certified Mac Technician (ACMT) 20120 is a Intensive 2-day course that prepares participants to become certified in troubleshooting and repairing Mac computers. Through interactive discussions and hands-on exercises, participants learn macOS Catalina setup, maintenance, features, and associated services. Participants also learn how to troubleshoot macOS Catalina and Mac hardware, and repair Mac computers. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios in hands-on labs. 


  • Module 1 : Introduction to Mac Hardware

  • Module 2 : macOS Setup and Maintenance

  • Module 3 : macOS User Accounts

  • Module 4 : macOS Security

  • Module  5 : macOS File System

  • Module 6 : macOS Permissions

  • Module 7 : Time Machine

  • Module 8 : Power Management

  • Module 9 : macOS Networks

  • Module 10 : macOS Troubleshooting Tools

  • Module 11 : Troubleshooting Startup

  • Module 12 : Systematic Troubleshooting

  • Module 13 : Repairing All Mac Computers

2 Days

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Contact Us

Our Office :


16-1 Jalan Opera D U2/D,

Taman TTDI Jaya,

40150 Shah Alam,

Selangor Darul Ehsan

Tel : 603 7846 3080

Fax : 603 7848 3180

Email :

Training Centre & Exam Centre : 


20-1 Jalan Opera G U2/G,

Taman TTDI Jaya,

40150 Shah Alam,

Selangor Darul Ehsan